You’ve Got Some Questions?

We hear a lot of questions about who we are, what we do, how we do it and why? We’re more than happy to answer, if you don’t find what you are looking for here, feel free to contact us. We’re happy to help you.

AM/PM Shuttle Service is Palm Springs local passengers transportation company. We are founded in 2008 to help local residence, businesses and tourists’ of their ground transportation needs either airport, hotel, conventions, sporting events, holidays and anniversaries.

You may do it either by email, phone or online reservation.

Credit Card/PayPal/Cash

It is always a smart choice to make reservation in advance for us to facilitate our driver’s to be on time.

They are all available upon request (boosters car seat and infant car seats).

Email, phone or at your app. (Cancellation policy written at the reservation manifest)

A ‘meet and greet’ service can be arrange or requested when booking a reservation whereby the driver will be in arrivals holding a signage of AM/PM Shuttle Service logo with the passenger’s name or company’s name on it. If however there’s no request for meet and greet our drivers will meet outside at the commercial curbside by the flagpole (across the taxi stand) and you will receive either a phone call or a text describing you what vehicle or where parking location at the PSP. If your flight is early or subject to delays, we will track your flight’s progress and send your driver at the new expected time of arrival. A lot of our work is corporate based so if you are booking shuttle for other people you can rest assured we will give them the professional quality service they would expect.

AM/PM Shuttle Service will pick you up from the home, hotel and office or any other address of your choice. The day before your pick up you will receive a courtesy call confirming the scheduled time of your pick up. You will also receive another reminder notification text when the driver has arrived at the scheduled pick up location.

If your pick up is in a busy area where it’s difficult to park or find the entrance, please send us details of the best place to wait for the pick up and how to find the entrance by email. Our drivers are not permitted to stop, even for a short time, at a road with a double red line at the side.

On arrival, the driver will ring the bell or knock or call you on the number provided. If it is difficult to park nearby, the driver will park as close as possible and make contact by phone if you have provided us with the land line of your address, please don’t leave your address before the pick up time as we will then not be able to contact you.

We do a flat rate base-by miles or time or combination on both.

There is $10.00 fee on each stop. After that, we will start charging .40 cents/min.

Yes, all our shared rides are direct door to door from airport to hotel or hotel to airport only. For all our residential pick ups are non shared it is direct and private door to door service.

Depending upon the availability of our vehicles, you may get ASAP or our Dispatcher will let
you know for the waiting time of pick up.

At this time we don’t have accessible vehicles to accommodate your needs.